About

We make the difference

About YellPro

YellPro aims to provide quality customer care service to companies and ensures customer satisfaction, answers queries and be your virtual assistant, based in Hales Corners, Wisconsin.  We work according to systematic plans to make sure your customers are heard and responded to, promptly. We don’t just answer the phone for you, we listen to your customers and guide them as if they were our own, every step of the way.  Yellpro has been a significant part of the industry for a good number of years. We have the experience and expertise to assure you that your company will be in good hands. YellPro focuses on converting physical human resources into virtual services, whether you are an SME or a large corporation, we offer indistinguishable global services for both
Basic message taking

YellPro virtual receptionists will answer your phone calls when you can't. We can take down all the details you need to hear, day or night.

Live call transfer

Your friendly virtual receptionists will greet every caller, patching calls through to you and your team per your call handling instructions.

Scheduling appointments

With timely reminders and appointment scheduling services, YellPro can help make your business run even more smoothly.

Lead capture and qualification

Your sole focus should be your business. We can help by capturing and qualifying leads enabling you to concentrate on what matters.

Bilingual answering

Increase the reach of your business with bilingual answering. Ensure more of your callers reach a professional and caring voice, first time.

After hours answering

Enjoy 24/7 cover for your business. Whenever your customers call, we will be there to represent you after hours.

Our process
Our valued clients become a part of our automated process driven by our system, designed for efficient communication, and our dedicated team. This is the foundation of Our proactive management of processes that promises productivity, satisfaction to our clients, and keeps our team happy.
Economical

YellPro aims to provide its customers with packages and services that best serve their business specifications and add more to its economy.

Better quality

Yellpro prioritizes the demands of the customers. We are capable of meeting the customers' needs and provide them with quality service that they can rely on.

Customer retention

We are here to serve, grow, and shine in the market; to maintain that, we work hard to achieve the milestones while serving our clients wholeheartedly.

Reliable technology

YellPro uses modern technology that improves our communication with your customers. We constantly invest in technology that improves our dealings and interactions.

Our mission

Humanized call center service with qualified professionals

Our mission is to revolutionize the customer support experience by providing help, support, and all the tools that a business needs to deal with its customers the way they intend to. We entertain all kinds of businesses regardless of their size, so they can take their precious time to cater to their other business needs.  

Microtasking platform

YellPro outsources micro-task solutions to deliver high-volume results with efficient task-solving precision. This includes people, platforms, and technologies that not only include integration but also automation. We specialize in robotics, e-commerce, and have extensive experience in machine-learning, data-modeling, insurance, moderation, transport verification, and content-labeling.

AI Operations

YellPro performs artificial intelligence operations by intensifying the integration and tasks to carry out the transformation of your data. All we do is collect big data and do data analysis that includes image-processing, data-tagging, NLP, and video animation. We scale the training data that will optimize your learning system and the results will be of good quality and geared towards an efficient speed of automation.

Human In The Loop (HITL)

YellPro has a Human Support Services API and integrated system that allows us to provide more extensive support based on your needs or an application. We help you with customer support, applications, content to expand, and data types. Our invention includes experimental and learning models to produce results using a built-in API to support human tasks. To become compatible with the platform-driven world, YellPro helps you as a human connection in a loop of technology, communication, and services.